Return policy

Badalah Return Policy

At Badalah, we want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:

1. Eligibility for Returns

You can return most items within [insert time frame, e.g., 30 days] of receiving your order, provided they meet the following criteria:

  • The item is unused and in its original packaging.
  • The item is not a final sale or non-returnable product (see Non-Returnable Items below).
  • You have a receipt or proof of purchase.

2. Non-Returnable Items

The following items are not eligible for return:

  • Gift cards
  • Downloadable software products
  • Items marked as final sale
  • Used or opened personal care products

3. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team at [insert contact email or phone number].
  2. Provide your order number and the reason for the return.
  3. If your return is approved, we will provide you with a return authorization and instructions.

4. Return Shipping Costs

You are responsible for the return shipping costs unless the item is defective or we made an error with your order. We recommend using a trackable shipping service for returns over [insert dollar amount] to ensure your return is received.

5. Processing Returns

Once we receive your returned item, we will inspect it and notify you of the status of your return. If approved, we will process your return and issue a refund or store credit within [insert time frame, e.g., 5-10 business days].

6. Exchanges

If you need to exchange an item for a different size or color, please contact our customer service team for assistance.

7. Changes to This Policy

Badalah reserves the right to update this return policy at any time. Please check back regularly for any changes.

If you have any questions or need further assistance, feel free to reach out to us at [insert contact email or phone number].

Thank you for shopping with Badalah!