Handle refund requests professionally based on your listed policy. If there’s a dispute, Badalah may step in to mediate fairly.
You (the vendor) are responsible for coordinating shipping/delivery with the customer.
Yes, Badalah charges a small commission per successful transaction. The exact percentage is displayed during onboarding and before final confirmation.
Register as a vendor, submit your business license or approval (if required), create your profile, and start listing your products/services.
Returns depend on the vendor’s policy. Check their profile for specific return terms. You can always request support from us if there’s a dispute.
Contact the vendor first. If the issue remains unresolved after 3 business days, contact Badalah Support to help mediate the situation.
Yes, but only before the vendor begins processing it. Contact the vendor immediately via chat. If they don’t respond, you may reach out to Badalah Support.
Delivery is coordinated directly between you and the vendor. Vendors are responsible for agreeing on delivery time and method with you.
Browse the app, select a product or service, chat with the vendor if needed, then place your order through the vendor’s listed process.
Customers: Anyone in the UAE looking to support local home businesses.
Vendors: UAE-based home businesses with a valid trade license or home business approval.
No. Badalah is a mediator platform — we don’t sell, ship, or manufacture any products. Transactions and deliveries are handled directly between the customer and the vendor.
Badalah is a digital platform that connects customers with home business vendors across the UAE. We help customers discover unique products and services, while empowering home-based entrepreneurs to grow their business online.
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