Refund policy

Badalah Refund Policy

At Badalah, we strive to ensure our customers are completely satisfied with their purchases. If you’re not happy with your order, we’re here to help. Please review our refund policy below:

1. Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

  • Your request must be made within [insert time frame, e.g., 30 days] of your purchase date.
  • The item must be unused, in its original packaging, and in the same condition that you received it.
  • A receipt or proof of purchase is required.

2. Non-Refundable Items

Certain items are non-refundable, including:

  • Gift cards
  • Downloadable software products
  • Items marked as final sale

3. How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact our customer service team at [insert contact email or phone number].
  2. Provide your order number and reason for the return.
  3. If approved, we will provide you with instructions on how to return the item.

4. Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for returns over [insert dollar amount].

5. Processing Time

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [insert time frame, e.g., 5-10 business days].

6. Exchanges

If you would like to exchange an item for a different size or color, please contact our customer service team to discuss your options.

7. Changes to This Policy

Badalah reserves the right to update or change this refund policy at any time. We encourage customers to review this policy periodically for any updates.

If you have any questions or concerns regarding our refund policy, please feel free to reach out to us at [insert contact email or phone number].

Thank you for choosing Badalah!